About Us

We Are DeliverBuzz. We Provide Same-Day Delivery in Cardiff.

We are Deliverbuzz. We provide same day delivery of anything you need, to anywhere in Cardiff. Our delivery services offers instant delivery of groceries, clothing, electronics and more! Deliverbuzz offer a faster, more convenient way of shopping that is also better for the environment! You won’t find any pesky diesel engine vans here, just super friendly cycle couriers!

We started in 2019 with the aim to offer a faster, greener alternative to traditional online shopping, and currency we are able to provide Cardiff, South Wales with same day delivery. We are proud of our journey so far and hope that we can expand into other areas of South Wales very soon. 

This is all available through the Deliverbuzz web and mobile app. Download the app now to place an order and then track your delivery all the way to your location. You’ll never miss a delivery again!

Download the app now.

What Do We Do?

We deliver anything, to anywhere in minutes! We connect local businesses in Cardiff, to local customers. This means that same-day delivery is now available in Cardiff! Our goal is to connect local business, to local customers, providing a tech based solution that can help local businesses remain competitive against the online competition.

Heres some of our common FAQs below:

Put simply, we connect local stores to local customers by sending your order to the nearest courier. The courier collects your order from the pickup store and delivers it to you. It’s as easy as choosing a store, adding products to your basket and hitting the big purple order button.

Put your feet up, order from your phone or laptop and receive your order in less than 60 minutes.

Click here to see the our full How To guide.

You can place an order online, using our mobile app, or by calling us. 

Online: To order online, head to https://shop.deliverbuzz.co.uk to place your order. See more details about placing an order online in the steps at the top of this page.

Mobile App: We have a mobile app available on both iOS and Android for a better mobile ordering experience on the go, Download it from either app store by searching for ‘DeliverBuzz’. You’ll see our yellow and purple logo on our App! To order using the app, the instructions on this page will guide you through the process.

Phone: We know that the online ordering process can be confusing, or maybe you’d rather speak to a member of our team in person. So to place an order over the phone, you can call us on 020 3920 9055 anytime between 10am – 8pm Monday – Friday, or between 11pm-5pm on Saturdays. 

You can order anything that’s available from the stores product lists. There’s 1000s of products available in each store, but if you can’t find what you’re looking for, you can place a custom order or send us a message to request items that aren’t on the list.

If you need something from a different store, send us a message or custom order request and we’ll process that for you. If it can be found in your area, our couriers can deliver it!

Heres some of the things we can deliver:

  • Groceries and Supermarket Essentials
  • Prescriptions & Medicines
  • Clothing
  • Electronics
  • Alcohol, Cigarettes & Snacks
  • Anything!

Each area has different local shops and supermarkets available, so click here to check what stores are available in your area.

When you reach the link above, enter your address to see your areas available stores.

We deliver in several different areas, so click here to check if we deliver in your area right now.

When you reach the link above, enter your address or postcode, you’ll either then see a list of shops and supermarkets available in your area, or you’ll see a message that says we’re not available in your area just yet. Don’t worry if we’re not in your area just yet, we’re expanding fast!

The delivery charge depends on the store you order from as it may vary depending on the distance you are from the store chosen.

On average, the delivery charge is around £2.00 – £3.50 depending on the distance. We also have offers to get half price delivery on orders above £50 and free delivery on orders over £100.

For some stores, the delivery charge may be higher for heavy or expensive items.

We have a friendly customer support team available who will do whatever they can to help you place an order. You can contact our customer support team using our Live Chat, or by calling us.

Live Chat: If you’d like to speak to our support team, then the best way to do so is using our 24/7 live chat feature on our website or mobile app. Click here and then click on the purple chat bubble in the bottom right corner of the page to speak to our chat support team.

Call us: If you’d like to give us a call instead, the you can call us on 020 3920 9055 anytime between 10am – 8pm Monday – Friday, or between 11pm-5pm on Saturdays. 

When you place your order, you will have the choice of selecting a scheduled time slot or simply ordering for ASAP delivery. 

Scheduled deliveries will arrive within your specified time slot.

For ASAP deliveries, we aim to deliver your order to your door in under 60 minutes. In most cases, it is even less than that, it depends on your location and the level of business in your area.

In some very rare cases, the courier may get delayed by queues or missing items, in which case you will be notified of the delay.

You can contact our customer support team using our Live Chat, or by calling us.

Live Chat: If you’d like to speak to our support team, then the best way to do so is using our 24/7 live chat feature on our website or mobile app. Click here and then click on the purple chat bubble in the bottom right corner of the page to speak to our chat support team.

Call us: If you’d like to give us a call instead, the you can call us on 020 3920 9055 anytime between 10am – 8pm Monday – Friday, or between 11pm-5pm on Saturdays. 

During such difficult times, our dedicated couriers and other team members have been working non-stop to deliver the items we all need such as groceries and other essentials, helping keep us all safe.

We’ve taken extra precautions to keep us all even safer. Our couriers regularly wash their hand and only ever work on their own and/or working adhering to social distancing guidelines.

To help reduce contact and adhere to social distancing, we will not be accepting cash payments. All payments will be completed online prior to the delivery, to keep our deliveries contact free.

When the courier arrives at your address to deliver your order, they will place the order at your doorstep, knock the door and then step as far back as possible so that you can safely collect the order. If you require extra assistance with your order, please let us know in advance.

 

what do we do?

find out below

Same Day Delivery

DeliverBuzz is the fastest, most convenient delivery service in Cardiff. You won’t get faster delivery anywhere else!

Request Anything

Can’t find what you’re looking for? Use our request feature and order it. Need something picked up or dropped off? Use our request feature!

Your Favourite Stores

We offer same day delivery from a range of local favourites and popular high street stores. Browse our online store now!

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